Help & guides

A little help. A clearer connection.

Set up your eSIM, get ready for a trip, solve a connection problem or understand your plan.

11 guides

Getting started

Will an eSIM work on my phone?

Check your device, network lock and plan before buying an eSIM.

3 min readRead guide
Getting started

Install your travel eSIM on iPhone

Find your installation details, add the eSIM and choose the right line for data.

3 min readRead guide
Getting started

Install your travel eSIM on Android

Setup steps for Google Pixel and Samsung Galaxy, with help if your menu looks different.

3 min readRead guide
Travel

Prepare your phone for travel

A practical checklist for choosing your data SIM and understanding roaming before you leave.

3 min readRead guide
Fix a problem

Mobile data not working? Start here

Work through simple checks and gather the details Forge needs if the problem continues.

3 min readRead guide
Your plan

Understand your data usage in Forge

Read your allowance, check how fresh the total is and compare it with your phone.

3 min readRead guide
Mobile

30-Day Rolling SIM Plans: What to Look For Before You Choose

A practical guide to 30-day rolling SIM plans, including price, data, roaming, coverage and the flexibility to change without a long minimum term.

6 min readRead guide
Networks

EE vs O2 vs Vodafone vs Three: How to Choose the Right UK Network

A practical way to compare the UK’s major mobile networks based on coverage, price, roaming and the places where you actually need a connection.

7 min readRead guide
Families

Can Everyone in a Family Use a Different Mobile Network?

Yes. A household does not need every mobile line on the same network. Here is when mixing networks can improve coverage, flexibility and control.

5 min readRead guide
Switching

How to Switch Mobile Network and Keep Your Number

How PAC codes work in the UK, how to request one by text and what to expect when you move your existing mobile number to a new provider.

6 min readRead guide
Travel

Travel eSIM vs UK Roaming: Which Is Better for Your Trip?

Compare using your normal UK mobile roaming allowance with buying a separate travel eSIM for data abroad.

6 min readRead guide

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