MOBILE
Can I keep my number when I move to Forge?
Yes, on supported mobile plans. The timing and steps can vary by network, and Forge will guide you through the move.
How can we help?
Answers about mobile, multi-network, shared data, broadband, travel and connected devices.
MOBILE
Can different people on one account use different networks?
Yes. Forge is built around people and devices rather than forcing an entire household or organisation onto one network.
MULTI-NETWORK
What is the difference between UK3Net / UK4Net and RoamNet Voice?
UK3Net and UK4Net are data-only multi-network services. Voice-enabled multi-network plans are a separate option and will appear when they are available to order.
MULTI-NETWORK
Will a MultiNet SIM always use the fastest network?
Not necessarily. Multi-network products can access multiple eligible networks, but selection behaviour depends on the product, device and roaming configuration. Forge does not promise that every MultiNet service continuously selects the objectively fastest network.
SHARED DATA
Can I share one pool across EE, O2, Vodafone and Three?
Not always in one single pool. Some shared-data plans need compatible lines on the same network family, but Forge can manage several pools together in one account.
BROADBAND
What broadband can Forge manage?
Forge can assess SOGEA, FTTP and business Ethernet options, with mobile or satellite backup where appropriate. Fixed-line availability and final pricing are confirmed for the address before order.
TRAVEL
Do I need to replace my normal SIM to use a travel eSIM?
No. A travel eSIM can sit alongside your normal line on a compatible device, letting you keep your existing number while using destination-specific data.
IOT
Does Forge support IoT and routers?
Yes. Forge supports single-network and multi-network data options for routers, trackers, sensors and other connected devices, with specialist features such as fixed IP or private connectivity where available.
ACCOUNT
How does Forge make recommendations?
Forge starts with commercially approved plans and the information you provide, then compares factors such as usage, coverage, roaming and price before explaining the best-fit options in plain English.
Still need help?
Contact sales, support or partnerships from one place.